We had hoped to use this on a recent trip to London, but the East Coast snows stopped us. However, I was very pleased by the construction of this bag when I got it. I've never purchased luggage that I couldn't "play" with beforehand in the past, and I was a little concerned. However, this appears to be well-made, and I particularly like the wheels which make rolling the bag (even though it was over-filled) easier than usual. It maneuvered well through the airport and out again after our thirteen hour sit waiting for our flight that never took off. Everything about this transaction was first-rate. It arrived in four days in time for Christmas, the price when i purchased it was very good, and the bag has the appearance of something that cost more. (It does look good - no cheap looking plastic or unnecessary embellishments.) At the end of the day, it's a carry-on bag, and I'm sure that it will get its share of dings and scrapes, but I am very pleased with the purchase.