I purchased two sets over a year ago based mainly on the attractive appearance, distinctive colors, inter-connecting straps permitting piggy-back use, and the fact that the luggage had wheels. Since receiving them, we have made several trips using just a few of each sets four pieces. None of the use was abusive, no over-packing, and air travel use was limited to carry-on. Most of the travel was by automobile and a couple of cruises. After the initial use, one medium sized lost its stitching holding the zipper onto to bag which rendered the piece unusable. The manufacturer replaced the bag with a piece that was a totally different color. On the second try, we received a bag that had a different color gray than the original set which meant we no longer had a matching set. In addition, the clasp that allows the bags to inter-connect for piggy-backing was a different size which eliminating the ability to that. Three weeks ago after just the fourth use of the larger bag, the wheel covering just peeled off the wheels on the way through a parking lot - sort of like the re-tread tires coming apart on those 18 wheelers on the highway. Even the product logo detaches from the front of the bags after just a couple of uses. In my opinion, this luggage is very poor quality and should be used only for very light use and not for serious travel purposes. We are now looking for more a more durable set of luggage with the features that this product offered, but failed to deliver. On a positive note, the pieces we have not yet used are still in great condition.
- How accurate was the sizing? The sizing was accurate.
- Please tell us about the quality of the product. The quality of this product is poor. Zipper stitching detached, replacement pieces change strap buckle sizes, and wheel coverings fell off under reasonable and moderate use..
- Was the product free of any manufacturer defects? No. Zipper stitching detached, replacement pieces change strap buckle sizes, and wheel coverings fell off under reasonable and moderate use..