I bought one of these carry-on bags for my husband (who liked it), then followed on with one for myself. Thus far, neither of us has checked his or her bag, so I cannot say how this suitcase will hold up in the hands of baggage handlers, but as a carry-on it's worked very well. Even with the outer pockets filled, it slides easily into an overhead bin. (We haven't used the expansion feature, so I don't know if it would fit as easily in its expanded form.) The handle extends and withdraws with ease, & the wheels roll smoothly. There is a nice fabric lining, and the zippers work well. Several reviewers have commented about the malodorous interior of this suitcase. My husband's case arrived with no smell whatsoever, but mine smelled very, very bad. No problem: I sprayed the interior with Febreze, let it sit for a few minutes, then wiped up the excess liquid with a soft towel (the interior linings are non-absorbent). Presto: no smell whatsoever. One other small issue is the interior straps: they aren't very long, and while my moderately full suitcase zipped easily, the straps were too short to fasten, even fully extended. There's no denying that the price of this bag is unbeatable: the question outstanding is whether it can hold up under the hard knocks that checked bags must withstand. We bought the charcoal gray, which looks very smart.
- Would you recommend this to a friend? Yes