Thre rug seems to be beautiful and a great value, except that Overstock did not send the rug in the color I ordered. A simple mistake, except that the other rug I selected (sent at the same time) was also sent in the wrong color scheme. I had to return this rug and another that was 8x10. Returning such large items took lots of time and effort. . .and I still do not have the rugs I needed in the first place. That said, the customer service for the return was perfect. The were extremely helpful and I did not have to pay shipping. I only wish the quality control on the order had been correct in the first place.