I ordered two of these to fit new windows in my living room. I had seen something similar at a friends home and thought they would be ideal-letting in light but protecting our privacy. They arrived in record time and I had a professional install them. All went well with the 1st shade-he was impressed-but the 2nd shade had a problem with the lifting mechanism. I packed it up and followed the directions from Overstock on returning and all went very well-I wasn't charged for the shipping and when I contacted Customer Service, they sent out a replacement the same day. Long story short-we now have both installed and couldn't be happier with the product AND the great service!
- How did the color on site compare with the actual product? very accurate