mattress arrived quickly; unpack/care instructions did not come in package but is on Overstock website; faint smell lingers for several weeks; hard to explain, but I'd say that the mattress provides soft cushioning but firm support - too soft for me, but would probably be comfortable for most; finding the right mattress to replace a 20-year-old-hard-compacted-all-cotton futon has been really difficult; can't speak to how the mattress will fare in the long run.
- How did the color on site compare with the actual product? n/a
- Please tell us about the quality of the product. high quality
- How accurate was the on site description of the product? not what I would call firm, but foam seems always to be spongy