The chair was delivered in excellent condition. It does however, require assembly - as most affordable pieces of furniture do. It looks great, but it's not a great chair to purchase if you're actually going to spend time sitting in it. The seat pitches down slightly and forces you to slide forward. We bought a couple for our office, and I opt to sit on the table next to the chair so I don't have to struggle to stay put! All in all, it is a great looking chair, but not a good choice if you're actually seeking "function".