I already owned the shoulder heating pad for this company so I knew what to expect. Very warm, very good quality. I'm just not sure what the black velcro strap is for. I don't use the strap, but lay down with this heating pad on my back. It's a little hard to position by yourself but it can be done and it's got wonderful, moist heat. A good purchase. Temps go much higher than most heating pads so it really does it's job but be careful because of the heat level. Adjust as necessary so that you don't get burned. (never happened to me!)
- How did the image on site compare with the actual product? There's a black strap that isn't shown
- How accurate was the on site description of the product? Accurate
- Please tell us about the quality of the product. Very good quality, will last a long time. Already own shoulder heating pad from this company.