I ordered this tub because I only saw positive reviews. For the price it is a decent hot tub, but both spas that I received would not hold air. Overstock was great and paid to ship them both back, but what a hassle it was to set them up and then to dismantle them and get them back into the box for return. When I called about the first one, I asked how often this happens, and the young man checked and said that probably 4 out of 10 had issues with holding air or being inflated. Maybe all those folks did not write a review, but it makes me wonder. I would think twice before ordering this product. Also it is not a Therma Spa, but a Thera Spa, and there is no contact information whatsoever in the directions.
- How accurate was the sizing? good
- Please tell us about the quality of the product. Both tubs I received came with a leak.
- Was the product free of any manufacturer defects? No