Received the doll house in a timely manner. It was packed well and the packaging in good shape. However, the wood in some places was warped, especially the foundation. It was almost like it had water damage. Punching out the pieces has been a hassle because they are not cut all the way through and break very easy. But we have worked through these problems and hope the finished product is one we can be proud of. I would like to add that working with Overstock.com has been a very pleasant experience.