Upon contacting Overstock.com, they immediately called us to replace the chairs. Within a few days, we had two replacement chairs and they all look great now. It was just a surprise that half of the order was factory defective. After a week, the chairs seem very comfortable and sturdy. I would order from Overstock.com again due to their customer service, I don't know that I would order chairs from them again.
- How did the color on site compare with the actual product? Chairs are just a little darker in color than pictured.
- Please tell us about the quality of the product. Our first shipment of these chairs included one with a broken leg and one with a leg a 1/4 inch shorter than the others.
- How accurate was the on site description of the product? I didn't recall reading there was assembly required, but there is.