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tnyankee950 Review

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Misrepresented item - reason for Poor Rating
 from Nashville, TN,  Dec 9, 2012

The description of this item was WRITTEN as beige but the picture shown was DARK CHOCOLATE - complete opposite. I questioned Customer Service and supposedly after checking was told that the picture was correct and the color was definitely DARK CHOCOLATE. However, a beige sectional was delivered. Except for incurring the cost of returning this huge sectional - are you kidding, I was offered $100 in restitution. After balking, I agreed to $150. There's nothing wrong with the quality of the sectional HOWEVER, it's not as represented and having spent over $1500 NOT WHAT I REQUESTED OR WANTED. Would not purchase from Overstock again.

  • How did the color on site compare with the actual product? opposite
  • Please tell us about the quality of the product. good
  • How accurate was the on site description of the product? completely wront
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