somsharp1 Review

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Rating
Highly Disappointed!!!
 from New York,  Dec 18, 2012

My husband and I ordered this bed and it is poorly constructed. There are a row of about 4 pegged legs that are supposed to attached down the center of the frame to help support the bed and mattress. The holes were too big so the screws wouldn't catch therefore the pegs fall off. Without the pegs, the bed sinks in the middle and can not support the mattress or our body weight AT ALL!! We paid for the extended insurance and filed a claim only to be told that that is a defect from the manufacturer and will not be covered. We didn't even want to return it or get money back, we merely asked that the pegs be replaced! We were advised to buy a plug to help fit the screws; which we did to no avail. This frame is ruining our brand new mattress because it doesn't support it, because of the sinking it's uncomfortable to sleep in and now, the screws are even coming apart on the outside legs! This frame is literally falling apart. Not only am I highly disappointed in this product, I'm also disappointed with how overstock.com handled the situation. Now we're stuck with an inferior and defective product.

  • How did the color on site compare with the actual product? The color was nice
  • Please tell us about the quality of the product. HORRIBLE!!! There have been problems with this frame since day one. I am highly unsatisfied and disappointed.
  • Would you recommend this to a friend? No
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