satisfiedcustomer10462 Review

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Rating
Extremely Satisfied
 from Bronx, New York,  Jan 3, 2013

In early December, after reading reviews of other chairs on the Overstock site, I decided on getting these chairs based on the positive reviews. I was not disappointed. The chairs are of a unique design and appear to be of the expensive kind. They are of sturdy conststruction and easily assembled after the first go at it. The assemly instructions could be improved with written instructions instead of just diagrams. While securing the seat to the back of the chair it is important to note that all screws (three center and four corner) should be partially screwed in before tightening any of the three shorter center ones. If all screws are not partially screwed in the seat and back will misalign and the last set of screws will not screw in. I had to disassemble one of the chairs and align the screws, once done assembly of the other chair was easy. I did not receive my initial UPS delivery (Iit was delivered during the Christmas season, no one was home to receive package but UPS had it logged as being delivered). I reported the matter to Overstock.com and surprisingly a replacement was sent within 48 hours. I am extremely happy with such great customer service and will continue to shop at Overstock.com

  • How did the color on site compare with the actual product? Color was spot on
  • Please tell us about the quality of the product. Quality is excellent. Chairs are sturdy and rigid yet comfortable.
  • How accurate was the on site description of the product? The description accurately represented the product.
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