The bedoard came shipped in 3 boxes, one for the headboard, one for the foot board and one for the siderails. The box that the headboard came in was damaged on the outside, I opened the box to find that the hedboard was damaged as well. Well, overstock was AMAZINGGGGG. I called them and told them of the damage to the headboard. They waited for me to check all the other products in the other boxes to make sure that there were no further damages. They even asked me to check the hardware and screws to make sure that no other piecces were missing. They then replaced the headboard free of charge. and I was surprised to recceive it only 2 or 3 days after I made the phone call. Wow, overstock.!
- How did the color on site compare with the actual product? same color
- Please tell us about the quality of the product. very good
- How accurate was the on site description of the product? appears as described