Ordered the bed, got the frame one day, the head board the next. Had the bed for less than 24 when the cheap plywood frame broke. Contacted customer service and I told them I would keep the bed because I didn't want to deal with the hassle of sending it back. Aside from the support frame the bed itself was fine. They gave me a$** store credit. After checking around, the cost to replace the support frame costs about half of what the frame cost. Tried contacting customer service again and got an email telling me this matter was closed. Horrible bed and horrible customer support. They can keep the $**, I wont be purchasing anything from overstock again.
- How did the color on site compare with the actual product? accurate
- Please tell us about the quality of the product. horrible
- How accurate was the on site description of the product? accurate