The chandelier arrived carefully packaged and on time. It took about 30 minutes to hang the crystals in place. I wasn't sure how to hang the longer strands of crystals because the instructions weren't very detailed, so I just did what I thought looked right. Overall, I am very pleased with this chandelier for the price. I have another very expensive lead crystal chandelier, but I get just as many compliments on this one. When I had this installed, I also had a ceiling medallion put in above it which adds to the overall look. I would also recommend installing a dimmer switch because the ambiance at night is very nice when the light is adjusted down. Overall, it's a great chandelier for the price and I have no hesitations recommending it to others.