roberthughesfl Review

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Rating
They don't know how to ship.
 from Orlando, FL,  Nov 16, 2012

Newcastle made it to three strikes with us. We ordered this bed and it arrived with bent posts in the headboard and footboard. These posts are supposed to attach to the legs of the bed. Overstock was more than helpful in having a replacement sent to us. The replacement was also bent, though not as badly. Again, Overstock was on-point to rectify the situation. Bed #3 arrived also bent, and so we're done. We know that Overstock will facilitate the return as well as our refund, but it was a disappointment, to be sure. Save yourself the headache - don't order this bed.

  • How did the color on site compare with the actual product? Colors were accurate.
  • Please tell us about the quality of the product. Quality is lacking.
  • How accurate was the on site description of the product? The site description was accurate.
  • Would you recommend this to a friend? No
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