The end result is nothing short of wonderful. If you assemble it with the Alan wrench provided it's going to be a long long time before you see it. I use an electric screw driver and an Alan bit. If you don't have some kind of power tool and the bits, don't get these chairs. It wll take you all day and then some. I was missing a screw which I obtained locally for twenty cents. Hardly worth calling customer service about, and waiting two days to ship. Because of the assemble safu's I rated this product as good, but the chairs themselves are excellent.