This little bench is what I expected it to be. It was pretty easy to assemble, and I actually moved it around the room a few times before it found it's permanent home, and it held up just fine. The upholstery is not plush or soft - it's sort of "burlap" like, and the cushion is very firm. However, the base of the seat (where your thighs and your butt sit) is a nice size, and the angle of the back is upright yet comfortable. Someone else mentioned a chemical smell - mine didn't smell unusual... just new. Pay attention to the measurements of this bench, as it is not quite a loveseat, and not small enough to be called a chair - something in between. I'm 5'3" and petite, and it would fit two people like me just fine.
- How did the color on site compare with the actual product? Accurate - beige