jennie1822 Review

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Missing Parts and Not Gold
 from San Diego, California,  Jan 11, 2013

I was VERY disappointed because of the great reviews this product had. It was fairly easy to assemble by myself, but it would be much easier with two people. First of all, the dimensions are off. It's actually 90 inches in length and 58 inches wide. The color is different than I expected. It's much darker and more bronze copper than gold. I was missing pieces. It was missing one of the support legs for the slats. Also, one of the slats did not even fit into the slot of the side rail. It looks like someone just poorly welded one together and it was too lumpy to fit. I called Overstock and they contacted their parts department to see if they could get me the pieces. This could take another whole week before I find out if they have the parts or need to ship a whole new one. Very frustrating.

  • How did the color on site compare with the actual product? It was much darker than expected and not gold at all. More copper than gold.
  • Please tell us about the quality of the product. If I get the missing pieces, it looks like it would be sturdy.
  • How accurate was the on site description of the product? The color was not what I expected.
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