danbuffalo Review

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Rating
Nice but....
 from Buffalo NY,  Sep 12, 2010

Looks wise, these are far nicer than I expected and therefore delighted with the aesthetics. I bought two and discovered when putting the first one together that the screws on the bottom shelf are a tad too long and by the time I was installing the fourth leg brace for bottom shelf only then did I realize that the three screws were pushing through the finished side of the shelf. It appears they packaged the wrong length screw. The solution for the second table is to add a couple of washers to reduce the screw length so they do not repeat what initially ruined the table shelf. On a positive note; when I called the customer service, the representative could not have been nicer. She apologized and assured me they will send the new shelf and then have a quality control type of person follow up to investigate the issue. That is GREAT customer service and no hassle resolution. These table really look well made and exactly what I wanted with a classic but modern look for end tables.

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