This pillow is excellent for those who are "back" sleepers. It is fluffy, yet soft. I can easily be fluffed up to original shape so it looks nice on the bed. I bought it for my wife who doesn't like a pillow too firm. I would have given this pillow five stars but I think it is time that Overstock.com makes their pictures match the amount(s) of the item for sale. Twice now, I thought I was getting 2 pillows for a certain price, and each time I got just 1. I have learned my lesson, but how many others will get taken in by this?