The product arrived amazingly quick and was very nicely packaged. However, the lamp finish was scratched and marred on the front of the body which only became more obvious when the light was on. It must have left the factory with the marred finish as the packaging was solid. Otherwise, it was a very attractive Art Deco shape and substantial weight, and but for the finish, they would have been a good value. That said, the shade was a little cheap in appearance. Overstock's customer support was wonderful and promptly and professionally processed my return. This was my first ever return with Overstock and it was painless, even before Christmas! Overall, they have earned my future return business. Thank you to the lovely employee I spoke with as she was very helpful. I gave the product an "average" because of the finish problem and the appearance of the shade's fabric.