When I opened the box, the makers of Stuhrling Original try to induce the new buyer to receive an extended warranty in exchange for writing positive reviews on Overstock.com. FACT. This was a red flag, but I was determined to have an open mind. In month 3, the second hand fell off. I had coincidentally scratched the pretty face a little, and asked the operator to kindly buff the face when they repaired the broken second hand. This technically threw me outside the warranty, and I paid $55 to have the defective second hand replaced and watch face re-buffed. Over 6 weeks. Now, in month 10 of owning it, the wrist clasp broke. I am by no means an aggressive consumer or wearer of watches... It speaks more to the poor quality than anything. And good luck getting help from the Brooklyn-based customer service department.
- Did the image onsite match the product? Yes
- Did the product fit true to size? Yes
- How is the quality of the product? Poor