The item came via ground delivery and the boxes were in good shape. Instructions were included, however, the box was missing 4 nuts. Had to make a trip to hardware store. They are "special" nuts so I had to get bolts too. Well, then I discovered 8 of the bolts included were too short. I had to go back to hardware store and get 8 bolts. I sprung for the higher quality hardware and it made a huge difference. The item is very light-weight & slightly flimsy- not to mention very low to the ground (so I guess if it breaks I won't fall far!) Oh, and the holes lined up & it looks pretty good once put together. Hands down, no question: this is not a super high-quality item. Really, for the price it is what it is & I made it work. No harm no foul.
- How did the color on site compare with the actual product? fine
- Please tell us about the quality of the product. Very light-weight, missing 4 nuts and wrong bolts included
- How accurate was the on site description of the product? Accurate- looks identical