jrenrod Review

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they accepted my request fora return
 from NJ,  Oct 2, 2013

The item pictured did not come with the box clasp as pictured which is what attracted me to the design. It arrived with a lobster claw clasp which did not add to the look of the bracelet. I noticed that this item had 2 different pictures when you clicked on them. I got the item that was in the picture I was not interested in and had to return it. I was taking a chance that it was going to be the right clasp - FYI - The item as pictured in this email is the item I wanted. I can see you also are having an issue with showing the item they were actually going to send. Also the quality of the bracelet was not as expected. The links were slightly warped and it was not as heavy as I anticipated for the look of the bracelet. This has made me a bit gun shy about ordering other items. HOWEVER, they were most accommodating about issuing a return authorization when I called to return the item. I know its a bit of a gamble when you order anything on line so the return process has to be easy and fast for the customer without ANY Hassles. And That was the case with my return.Very Easy. Very Polite. Very Accommodating.

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