When this item arrived, I was delighted with the luster of the copper and the sturdiness of all of this product's elements. However, the product description needs some fleshing out. I was unclear as to whether 4 attachment screws came with the unit or whether the chains were soldered to the base of the rack. I was told by customer service that they were-they weren't. I needed a wrench to open the S-hooks so they would go into the holes in the rack itself and then use it again to close up the connection. Nevertheless, now that it is up, it is the stunning focal point of my kitchen-beautiful and practical!