Just recently received this item. Assembly was no problem, very simple. Well packaged to avoid damage. I have used it a few times. I am not a big fitness person, just needed something to get cardio since I can no longer run. Only thing I dislike about this bike is that the seat does not go high enough for my tastes. When I am on a bike I like to get my legs as straight as possible as it keeps my knees from hurting. I have a 32" inseam. I wish the seat had at least two more height settings. I put average on the appearance because its pretty plain; durability because I have not had it very long, but it seems sturdy enough; and workmanship because it looks well enough made, but I have nothing to compare it to. Bike is fairly lightweight so its easy to move around. I am pleased with this purchase.