After a very disappointing run with the Koldfront portable ice maker - I had three of them die on me within a month of service, and very bad experiences with their customer service, Overstock allowed me to return and refund the Koldfront machine so I could purchase another brand. I selected this model due to the ratings and increased capacity over the other available models. I have now had this unit for about a month and am totally in love! It reliably makes more ice than my family can use. It is attractive on the counter. Only cons, not that I'm complaining, are that the compressor is very loud, and there are some sharp edges on the metal housing around the back that can cut your skin while moving the unit if handled from the back or bottom. A pair of gloves would be recommended while unpacking and positioning the unit to avoid potential to cut yourself on these edges. The company should smooth out those edges, but they are not in areas where they will present a problem once the unit is in service. Highly recommend this unit. The higher price is worth it for the higher ice production, reliability, and slick look to the unit on the counter.