I'm very happy with this wedge pillow. When I first took it out of the plastic bag, the pillow had a slight chemical odor. I aired it out for 24 hours and the odor disappeared. It's a bit softer and not quite as high as my last one but provides plenty of support with a nice, cushy feel. I have COPD and this pillow seems to keep me more comfortable throughout the night. As a result, I don' take off the mask as often. As usual, Overstock came through in record time with their shipment.