lilaeve Review

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Don't bother buying these tiles from Overstock, even though they look fabulous in the picture and even better in person...or "would" look even better in person, if they didn't come BROKEN. I thought, no problem, it happens to everyone, I will just report the problem and get new tile. The second batch came smashed, too. It seems Overstock thinks one flimsy piece of bubble wrap in a giant box with the much smaller fragile tile box inside of it is sufficient. This happened, no joke, FIVE TIMES over a period of two months. I begged customer service to note that the tile is very fragile MULTIPLE TIMES and to ship it more carefully. No dice. One shipment didn't even make it to me because the carrier knew it was broken before arrival and so returned it themselves. Ridiculous. So, although the few tiles that didn't come chipped or broken are very beautiful, it's totally not worth it to go through the frustration of a dozen customer service calls and boxes of broken, sad tile. Buy somewhere where they know how to ship properly.

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