The rug was great with quality, but this is the 2nd time Overstock has gotten my order wrong. I was lucky that the rug could go in another room I have. Because this is the 2nd mess up that I've had with Overstock, it makes me think twice before coming back for another purchase. Overstock is suppose to be great prices and convenient. But so far, they haven't been that convenient since they have gotten 2 of my orders wrong in a row. I will give them 1 more try...I basically have to incentive to come back at this point..I could use my extra bucks that I've earned, but they might mess up that purchase too...
- How did the color on site compare with the actual product? It was completely different....I was sent the RED rug instead of the one I purchased online, which was Navy.
- Please tell us about the quality of the product. It was the WRONG color, but great quality. I was lucky that it went with the decor of another room in the house. Which saved me the hassel of dealing with the return.
- How accurate was the on site description of the product? It was completely wrong since I was delivered the wrong color rug.