The memory foam delivered rolled up. The poor UPS guy had to drag the thing to 3rd floor without elevator but was kind enough to do that for me. While waiting for the king bed frame to arrive, I unrolled it in my front room for a week and the chemical smell gives us terrible headache. The smell didn't go away and the mattress and bed frame are both setup in the bedroom now. The mattress does sit very nicely on the beautiful bed frame. My husband had 4 sleepless night and we finally gave up - it was way too firm, the smell is hard to adjust and it too hot to sleep on it. With the firmness, smell and heat, we finally bought a down topper. Although it can't remove all the issue, but does soften the problem. Item like this is impossible to return, we just decided to make the best of it. If you have not tested foam mattress before, try it out at a showroom before you decide. I spent a few weeks doing research online and thought I already know enough, the product still didn't arrived as expected.
- How did the color on site compare with the actual product? Accurate
- Please tell us about the quality of the product. As per described
- How accurate was the on site description of the product? Not totally