Straight out of the box. It has puffed fully within two hours. It is medium support, just like it says in the product description. It feels a little squishy and a little firm. Perfect for me. When shopping, we tried ALL the levels of firmness and I am confident in saying this one is exactly in the middle. The off-gassing isn't bad. It has a smell, as do all memory foam mattresses but it's not noticeably unpleasant and certainly not filling the room. When we were shopping they told us that a good firmness would allow a body to appear straight. It does this. Time will tell about it's longevity and there wasn't any information we could find about the warranty. However, if this mattress holds up for at least 5 years, I will consider it money VERY well spent. After looking at similar products costing $1000 and up, I'm ecstatic. Given that the components are all basically the same, I cannot get behind paying at least twice this price. I too was skeptical about buying a bed online. My current bed is so bad, little could be worse. I am so glad I took the plunge. I will not hesitate to buy another bed from O.co... Also, it came in FIVE DAYS!! Bought Monday AM and delivered by Friday afternoon.
- How did the color on site compare with the actual product? Who cares? My eyes are closed whilst using it.
- Please tell us about the quality of the product. Take the risk and buy online! Awesome!
- How accurate was the on site description of the product? Perfect.