Upon opening the product there was a strong odor. The instructions said to allow it to unfold itself and air a couple days, which I did not do due to the size when unfolded. The odor is normal according to the manufacturer due to the foam manufacturing process and it lasted for over a week. Unpleasant but not overpowering. The gel beads are to remove the heat but that is not the case in my experience. It is warm. It is very comfortable to sleep on and the enclosed cover although complicated to put on is very nice. Am I glad I bough it? Yes, it is like getting a new mattress and I definitely sleep better with little turning. I am generally pleased and would recommend it.
- Did the image onsite match the product? yes
- Did the description onsite accurately describe the product? yes to a degree
- How is the quality of the product? good