The mattress topper was exactly as described. I've been having chronic shoulder pain. As I'm a side sleeper, my doctor suggested I first try the Memory Foam Topper in lieu of any medical intervention. Much to my surprise, after 3 nights on the topper, my shoulder pain is gone. The only down side is, I don't want to get out of bed in the morning. I'm turning into one of those people who claim they "love" their bed.