thanksforreading Review

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Rating
OK, not great
 from US,  Mar 14, 2013

Functionality: If you don't mind chips, scratches, and flaws on a piece that is still functional, then perhaps you won't mind this item. It is still newly assembled in my kitchen. Thus far it has been functional, for the most part. I haven't used it yet with the leaf extended, but I have at least tried to extend it, and it looks nice and flat. One cabinet door will not close. There is a magnet that is supposed to holds both doors shut, but one keeps swinging back open. I don't know what causes this. Perhaps the door is warped, or one of the hinges is unevenly attached. Either way, I find a diy solution for the cabinet, because I prefer not to deal with returning it at this point. Overall, I needed this cart for storage, and it has met that need. Service: I think the folks who shipped the cart could do a better job of examining their product before sending it out. Otherwise, I have only great things to say about Overstock Customer Support. When I complained about chips and scratches, they were willing to do whatever it took to make me happy, whether it was order replacement parts, pay for a return pickup, etc. If you are picky about scratches and quality, this may not be the right purchase for you. If you expect flaws, and just need storage, and don't mind this price, then I think you'll be happy with this cart. Either way, I continue to do business with overstock, because their customer service is friendly and fair, and fairly hassle-free. Assembly: The hinges and much of the other hardware come already attached to the parts. For example, you needn't attach the drawer tracks to the veneer housing. There is one moment during assembly when two people were required, otherwise I managed most of it on my own. I'm a fairly small female, and it wasn't really that heavy to stand up and move around. I definitely wouldn't have been able to carry the initial package, so make sure at least two people handle the delivery. Size: The dimensions are exactly as stated. Just a tip if you plan to buy this and use it for silverware: The drawers are too small to house any standard sized silverware organizer. However, the drawers are deep, and can hold plenty of other things.

  • How did the color on site compare with the actual product? exact
  • Please tell us about the quality of the product. fair
  • How accurate was the on site description of the product? exact
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