robyk Review

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Rating
Somewhere between fair and average.
 from Delaware,  Dec 16, 2012

I have mixed reviews about this piece. I had to take some time to calm down after I got the first set. Here goes.... I bought 2 chairs to go with my brown leather couch for my living room. My first thought when I saw the box was this was someone's return. The box was mangled and taped together like someone repackaged it. So I opened this one first and before I even finished taking out all the pieces I noticed that it was broken. I was so upset because I was trying to get ready for the holidays and needed the chairs. I quickly contacted overstock and they resent another. I'm still waiting for the manufacture to contact me to pick up the broken one. Next I noticed the writing was black and grey not black and brown as the description states.. It doesn't really go with my brown couch nor wood coffee table. But I know overstock's return will cost me more than my dissatisfaction. So I choose to keep it. I put the second one together and didn't have any problems. The new one arrived a week later (after my party) and I put it together. I noticed one of the feet were missing one of the non-mark foot glides and another leg was scratched (good think I have the broken one to replace it). When I turned the chair over it was completely un-level. Thinking it was the floor, I moved it to another spot on the floor and it was still severely un-level. I got out a tape measure and measured the legs. They all seamed to be the correct length. I figured it was because the fabric was pulled nice and tight and it warped the cheap wooden frame. We've been sitting on it for over a week now and it seems to have settled a little it although my husband thinks it more level from the cardboard he folded under one of the legs. The good in all of this is the overstock person I worked with was very nice. The chairs are nice too look at, it's a firm seat but still comfortable (when not rocking back and forth from being un-level). I give it a fair rating b/c the build quality is poor but the fabric and design are nice. I don't think I'll be ordering from this manufacture again.

  • How did the color on site compare with the actual product? Ehhh.... It's black and grey writing but otherwise it is as described.
  • Please tell us about the quality of the product. Again; Ehhhh..... I had to send one back b/c it was broken. It's made of cheap wood frame.
  • How accurate was the on site description of the product? Almost accurate
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