Good Product The product was as described on the site. Good finish, relatively easy to assemble. The assembly instructions could have been a bit better (relative to say an ikea), but not a big problem. As much as we chose this for its relatively small dimensions, we were a bit surprised by how small this is though. Its a compact table (urban, downtown living) and great for say a couple and a kid or so. May not be very useful as a table where you have four adults using it on a frequent basis. Great Customer Service The original delivery came with the table top damaged. When I called customer service, I was expecting a long wait time, effort to explain my problem, the hassle of sending the table top back, etc. However, I was pleasantly surprised by its customer service. Wait time under a minute. About a minute to explain my problem, a minute to hear how sorry they were and then a minute to hear that they were going to send me a replacement table top. I didnt even have to return my damaged item. Five minutes on the phone and 3 days later I had the replacement item delivered. Couldnt have asked for more.
- How did the color on site compare with the actual product? Quite accurate
- Please tell us about the quality of the product. Pretty good in the one week we have used this
- How accurate was the on site description of the product? Very much