The belt came off and it started smoking the first time I used it. Contacted Overstock who wouldn't let me return since it had been over 8 days. I didn't have time to open it and clean the day it arrived. I have two toddlers time to do things whenever isn't something I have. I had hoped to like this. And I have been happy with Overstock's customer service in the past but not this time. I'd suggest ordering an appliance like this directly from the manufacturer so if something goes wrong you won't get stuck in a situation like mine.