i was in sore need of a new bed. after shopping around stores, i wasn't really satisfied with the pricing i found. i was extremely worried about purchasing a bed without testing it out. after reading all 25 reviews, it appeared that only people who do not like firm beds had complaints. i am a runner and have lower back issues. at first, i was worried that i would be unhappy, it took me about 2 weeks to break in the bed. i am so happy i took a chance, this was my best overstock purchase ever! this bed is extremely comfortable for me. it only took about 1 week to receive my bed, i received plenty of updates/phone calls on the status of my order, and they even hauled away my old bed. i would recommend this bed to anyone who likes a firm bed!