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erickyb Review

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Queen Serta Pillowtop Mattress Set
 from Arnold, MO (20 mil South of Downtown St Louis MO),  Jun 9, 2012

I love the mattress set. It's everything I expected it to be structure wise and since it's a Serta, I know it's a good mattress set. The only thing I was disappointed with was the design on the set. It didn't match what I had purchased and wound up being a different pattern and color. It's okay but not the one I ordered. The service from Overstock was EXCELLENT and that make up for the pattern issue. I've recommended the Big O to many friends and family since making this purchase and will continue ordering with you every chance I get if the item is what I'm looking for. The shipping was quicker then expected and they really cooperated with me on that trying to do it as soon as possible. Fortunately it only took 2 weeks not 5 because where it shipped was not far from St Louis. I'm very happy with the purchase and look forward to doing business with you. I know that many of the people I have told about this experience are now checking Overstock out too before going to Amazon. Hurray !!! Thanks very much, Elizabeth

  • How did the color on site compare with the actual product? Good
  • Please tell us about the quality of the product. Excellent
  • How accurate was the on site description of the product? Good
  • Would you recommend this to a friend? Yes
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