As my user name implies, I'm a poor grad student so I was leery of purchasing a mattress online. However, this bed has been one of the most comfortable I have slept on. It rivals even my tempurpedic from high school. It is good quality for the price. Delivery was simple and included people bringing it up my walk up. I've now owned the bed for a semester and it is wearing consitent with manufacturer predictions. The pillow top does have body impressions, but with regular maintenance like rotating and re-fluffing they are fine.