In no uncertain terms, this bed...The Bristol Way Euro-top Serta...can not, in any way, be construed as firm. It is incorrectly (seemingly purposefully) categorized as a firm mattress. We bought this bed needing a firm classification as I have a herniated L5-S1 and am a big guy. The reviews overwhelmingly praised this bed as firm and supportive. Only 2 or 3 of the reviews (the negative ones) hit the nail on the head. I find this VERY suspicious. This bed is the opposite of firm. Very disappointed and we feel as though we have been duped. This is not a case of subjectivity, as far as I'm concerned, it is outright misrepresentation.
- How did the color on site compare with the actual product? Just fine
- Please tell us about the quality of the product. It appears to be constructed well
- How accurate was the on site description of the product? Glaringly, suspiciously incorrect.