Not only did the bed arrive here pretty quickly (around 12 business days), but it is also very comfortable. I ordered the bed and it sat in the processing stage for around 8 business days and then I received a call informing me that the item had been shipped. Two days later I was contacted and given a delivery date. The people actually came to my apartment first thing in the morning and put it on my bed frame in all of 5 minutes. I am very pleased with the service and the bed. It may be that I was sleeping on an air mattress for 4 weeks, but this bed is very nice. I bought a mattress pad so I have no clue what the comfort level would be without it. Anyways, you really can't go wrong at this price for a Serta bed.