I spent a great deal of time shopping for beds and reading the reviews before deciding on this mattress set. This bed is the right height and comfort level for me. I feel as though I am sleeping on a cloud. It has been several weeks and the smell of the new mattress is still there, but I love the bed. There was a delay in delivery because of the weather in Atlanta and I felt that the service people on the other end of the line were a bit brusque The delivery men were polite and set up the new mattress set and took out the old one. They were in and out in less than 30 minutes!