I was looking for a new mattress after Christmas. This box spring and mattress cost less that what other stores and online sites wanted for just a queen mattress. I figured with Serta, I couldn't go wrong. Plus $2.95 shipping on a bed?! Great! The guys who delivered it were very kind and professional. They removed my old bed and set up the new one. I LOVE THIS BED! I require a firm bed for my back, but like the cuddling feeling of a pillowtop. This bed gives me both!! I don't really need any more reasons to lie in bed but this certainly gives me one!! I have recommended it to several friends and family.