I order this mattress about over a week ago and I love it. I was sleeping on the couch last year because I moved into a new apt w/ almost no furniture at all and I had very little money to invest into a bed. So I always had aching pains when I would wake up, because I did't have a mattress. Now, with this mattress most of the aches I used to get are pretty much non-existent. Its soft but still firm which helps me since I sleep on my side and stomach. I was unsure about the factory smell because it was kind of strong at first, but after about 3 days most of the smell went away. For my first memory foam mattress, I am quite satisfied with my purchase. Thank you, overstock.