this was my first purchase with O.com. there was a small glitch in the delivery, but they reconciled the problem immediately and my mattress was delivered within a very short time. I am very happy with the mattress, very comfortable, I odered a medium firm, which to me is somewhat firmer than expected but my husband LOVES it! Now I HAVE to order some memory foam pillows to go with it! It arrived late afternoon and I was afraid that it wouldn't be enlarged and ready to sleep on that night and we were leaving on vacation the next morning but we opened it up and by 10 p.m. we were able to sleep on it that night! Boy did we miss it the entire 10 days we were away.
- How did the color on site compare with the actual product? right on
- Please tell us about the quality of the product. very comfortable, I ordered Medium, maybe a bit too firm, could have used a soft, but I sleep very well on it and as a side sleeper, it is much better than my previous inner spring mattress.
- How accurate was the on site description of the product? the description was very accurate and was just like the ones I had looked at in stores in my area